444qq Privacy Policy

1 Introduction

444qq ("we", "our", or "the platform") operates a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("policy") explains how we collect, process, store, and protect the personal information of users of our website 444qq.cam.

By using 444qq's services, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please stop using our platform and contact our support team.

Our platform is intended only for users aged 21 and above. We always treat our users' privacy as our highest priority and are committed to protecting their information. This policy may be updated from time to time, and users will be notified of any changes in a timely manner.

2 What Information We Collect

444qq collects various types of information, either directly from you or automatically through our systems.

2.1 Information You Provide Directly

Information you provide during registration and account management includes:

• Full name and date of birth (for age verification)
• Email address and password
• Mobile number (for verification and security)
• National ID or passport details (when required for KYC verification)
• Address and location details
• Financial transaction information — deposit and withdrawal details via bKash, Nagad, Rocket, or bank transfer

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identification information
• Browser type, operating system, and device language settings
• Platform activity logs — login times, gaming activity, and page view history
• Referral source and click tracking data
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purposes of identity verification or fraud prevention, we may receive certain information from trusted third-party service providers. This information is used solely to confirm the security and legitimacy of your account.

3 Purpose of Using Information

444qq uses your information for the following legitimate purposes:

• Account management and verification: Completing your registration, verifying your identity, and ensuring account security.
• Service delivery: Processing deposits, withdrawals, and gaming activity; ensuring payment processing via bKash, Nagad, and Rocket.
• Customer support: Resolving your issues and handling complaints through 24/7 live chat support in Bengali.
• Promotional communications: Informing you about bonuses, offers, and updates, subject to your consent.
• Fraud prevention and legal compliance: Verifying information to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Platform improvement: Using analytical data to enhance the user experience and identify technical issues.
• Responsible gaming: Identifying excessive gaming behaviour and providing support when needed.

We never sell your information to third parties for marketing or advertising purposes without your consent.

4 Cookies and Tracking Technologies

444qq uses cookies and similar technologies to improve our services and personalise the user experience.

4.1 Types of Cookies

• Essential cookies: These are necessary to maintain login sessions and ensure security. Without these cookies, the platform will not function properly.
• Functional cookies: These are used to remember your preferences and settings, such as language selection and layout preferences.
• Analytical cookies: Used to monitor platform usage and identify areas for improvement.
• Marketing cookies: Used with your permission to show relevant offers and advertisements.

4.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may prevent some important features of our platform from working properly.

5 Information Sharing and Disclosure

444qq does not sell, rent, or otherwise share your personal information with third parties for commercial purposes. However, information may be shared in certain circumstances:

5.1 Service Providers

We work with trusted third-party service providers to deliver services such as payment processing, identity verification, technical infrastructure, and customer support. These providers can only access the information needed to carry out specific tasks and are contractually bound to protect confidentiality.

5.2 Legal Obligations

If we are required to disclose information in response to a legal demand from law enforcement, a court order, or a directive from a regulatory authority, we are obligated to do so. In such cases, we will make every effort to notify you as permitted by applicable law.

5.3 Fraud Prevention

Sharing relevant information with competent authorities in relation to Anti-Money Laundering (AML) or counter-terrorism financing is part of our legal responsibility.

5.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred to the new entity. You will be notified in advance in such situations, and the same standards of this privacy policy will be maintained.

6 Data Storage and Security

6.1 Retention Period

444qq retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Financial transaction data is generally retained for a set period as required by law.

6.2 Security Measures

We apply industry-standard security measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transmission is handled through encrypted channels
• Encryption is applied when storing data in databases
• Two-Factor Authentication is available
• Regular security audits and vulnerability assessments are conducted
• Staff access to data is restricted to the minimum necessary
• Automated monitoring systems are maintained to detect unauthorised access

Please note that no method of transmitting information over the internet or storing it electronically is 100% secure. We are committed to ensuring the highest level of protection, but a complete guarantee of security cannot be given.

7 Your Rights

As a user of 444qq, you have the following rights over your personal information:

• Right of access: You have the right to receive a copy of the information we have collected and stored about you.
• Right to rectification: You have the right to request correction of any inaccuracies in your information.
• Right to erasure: In certain circumstances, you have the right to request deletion of your information, except for data that must be retained for legal compliance.
• Right to object to processing: You have the right to object to marketing communications or certain processing activities.
• Right to restrict processing: The right to request that processing of your information be temporarily suspended in certain circumstances.
• Right to data portability: The right to request your information in a structured, readable format.
• Right to withdraw consent: The right to withdraw consent you have given for consent-based processing at any time.

To exercise these rights, contact our support team via live chat or email. We will process your request as quickly as possible.

8 Third-Party Links and Services

The 444qq platform may in some cases be linked to third-party services such as game providers like Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others. These third parties have their own privacy policies and we are not responsible for the processing of your information through their services.

For payment processing, the privacy terms of bKash, Nagad, and Rocket apply. We only share the minimum information necessary to complete transactions with these services.

9 Protection of Minors

444qq strictly does not provide services to persons under the age of 21. We take steps to verify age at registration and reserve the right to immediately suspend any suspicious account.

If we confirm that information from a minor has been collected by mistake, we will promptly delete that information and close the associated account. To learn more about the protection of minors, please visit our Responsible Gaming page.

10 Changes to the Privacy Policy

444qq may review and update this privacy policy from time to time. This policy may change as a result of changes to our services, technology, or applicable law.

For significant changes, we will notify you in advance by email or through a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

The latest version of this policy will always be available at 444qq.cam/privacy-policy. Please always check the "Last Updated" date at the top of the page.

11 Contact

If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact us in the following ways:

This privacy policy applies to all services of 444qq.cam. Please also review our Terms and Conditions and Responsible Gaming pages for related policies.